analytics and reporting Image

analytics and reporting

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Nate Arnold avatar image
Nate Arnold asked Anirban answered Users

Analytics for Standard Users

analytics and reporting

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Michael Zimmer avatar image
Michael Zimmer asked Anirban answered Developers

Time between call on Analysis Page

analytics and reporting

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jim-westmaas avatar image
jim-westmaas asked Becky-Community_Manager edited Users

Need hourly filters on new analytics to run reports for prime time over timeframe

analytics and reporting

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6 Comments

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Mike R. avatar image
Mike R. asked Suyash Joshi commented Users

can we add metadata to the call log CSV? i'd like to add the name of the recorded mp3 file

analytics and reporting call logs call recording

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1Answer

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Anthony Szeman asked Anthony Szeman commented Users

IVR Path Report

analytics and reporting

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1Answer

1 Comment

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Joey Garcia avatar image
Joey Garcia asked anon-user Deactivated edited Users

How can I keep tabs on Toll Free usage in Contact Center?

analytics and reporting contact center

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3 Comments

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Eric Silver avatar image
Eric Silver asked mary-community-moderator commented Users

Best Way to See our Received Call Volume per Hour

analytics and reporting

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1Answer

2 Comments

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deepak-gupta15417 avatar image
deepak-gupta15417 asked Suyash Joshi commented Developers

Is there an API for call performance records for all users?

rest api analytics and reporting

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2Answers

1 Comment

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Steven Owens avatar image
Steven Owens asked Becky-Community_Manager answered Users

Change time zone on report

analytics and reporting

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1Answer

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Andy Anderson avatar image
Andy Anderson asked mary-community-moderator answered Users

Is there a way to pull rejected/ignored calls from a user in a call queue?

call queues analytics and reporting call logs

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1Answer

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jason-svatek217 avatar image
jason-svatek217 asked daniel-roth commented Users

Reports slow to update

analytics and reporting

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1Answer

2 Comments

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nahrain-bakoos10335 avatar image
nahrain-bakoos10335 asked devane14214 commented Users

Dashboard with total call duration per extension

analytics and reporting

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1Answer

0 Comments

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Stefanie Bellofatto avatar image
Stefanie Bellofatto asked jenn-community-moderator answered Users

Idle Time Reporting

analytics and reporting

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1Answer

0 Comments

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weatherman avatar image
weatherman asked support-1 commented Users

Historical Report to Analytics Conversion

analytics and reporting

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4Answers

0 Comments

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Steve Kim avatar image
Steve Kim asked Samyukta Bharadwaj answered Developers

Matching analytics api (python) to performance reports on the web

analytics and reporting

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3Answers

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